Denise Sculpted Reeded Bedroom Storage Chest

Please allow an estimated 41–62 business days for processing, production, and delivery. Order processing starts when your order is confirmed and payment is received.

• Processing & production: Order processing takes approximately 1–2 business days, followed by 20–25 business days for production. Ocean freight and final delivery typically take 20–35 business days. Weekends and applicable public holidays are excluded.
• Approval before shipment: We provide photos and/or videos for your approval before arranging shipment. Waiting for approval, customs clearance, port conditions, weather, or carrier scheduling may extend the estimate. Contact us before ordering if you have a firm delivery deadline.
• Free standard shipping: Available to eligible addresses in the 48 contiguous United States, with no minimum purchase. For Alaska, Hawaii, Puerto Rico, other U.S. territories, remote locations, or limited truck access, contact us before ordering to confirm availability, extra freight, and timing. Additional charges require your approval before ordering. P.O. Boxes and APO/FPO/DPO addresses are not supported.
• Delivery service: Standard delivery is to the curbside or an accessible ground-level entrance, depending on the property and carrier. An adult aged 18 or older must receive and sign for the shipment. Indoor delivery, upstairs delivery, room placement, unpacking, assembly, and removal of packaging, pallets, crates, or old furniture are not included.
• Access & oversized items: Check furniture and packaged dimensions against your access route before ordering. You are responsible for moving furniture indoors from the agreed delivery point. For pieces with any side exceeding approximately 87 inches / 2.2 meters, unloading equipment or professional assistance may be required at your expense. Contact us to discuss access restrictions or additional services.
• Import charges: Furniture prices include all applicable duties and taxes; none are due again on delivery. Optional delivery upgrades and remote-area freight are quoted separately before ordering. Contact us before paying any unexpected duties or taxes.
• Tracking & separate shipments: Tracking information is emailed after dispatch. Updates may be limited while furniture is at sea. Lighting and furniture ordered together may arrive separately and follow their respective shipping terms.
• Receiving & damage: Inspect the packaging before signing, photograph visible damage, and note it on the delivery receipt. Report damaged, defective, or incorrect furniture promptly and within 30 days of delivery to support@deniselamp.com, including your order number and photos or video. Keep the packaging during review. Signing does not prevent reporting concealed damage. We cover related shipping costs for approved resolutions.
• Appointments, changes & returns: Incorrect addresses, missed appointments, or undisclosed access restrictions may result in carrier charges. Cancellations within 24 hours of placing the order are free if production has not started. Later requests require review; incurred production costs are deducted, and dispatched orders cannot be canceled. Return eligibility and costs follow our Return & Refund Policy; obtain written instructions before returning furniture. Refusing delivery does not automatically cancel an order or complete a return.

Review return eligibility and costs before ordering, especially for large or customized fixtures.

• Return window: Request a return within 30 days after carrier-confirmed delivery.
• Condition: Eligible items must be new, unused, uninstalled, in their original packaging, and accompanied by proof of purchase.
• Authorization: Email support@deniselamp.com first. If approved, we provide the return address and instructions. Please do not send an item back without authorization.
• Change of mind: For an eligible non-custom item, the buyer pays return shipping and the original outbound shipping cost incurred by Denise Lamp.
• Damage, defects, or wrong item: Send your order number and clear photos or video so we can review a replacement part or other resolution. Return shipping for a confirmed error on our part is covered by us.
• Custom items: Custom-made products are excluded from ordinary change-of-mind returns. Contact us if a custom item arrives damaged or incorrect.
• Review and refund: We respond to return requests within 3 business days and inspect received returns within 3 business days. Approved refunds go to the original payment method within 5–7 business days after inspection; your bank may need more time to post them.

Our Trade Program supports lighting purchases for professional and multi-room projects.

• Who can apply: Interior designers, decorators, architects, contractors, developers, hotel owners, and other project professionals.
• Application: Submit the online form with your business details. Approved applicants receive trade account information by email.
• Trade pricing: Approved members can discuss tiered pricing for their selected products and project quantities.
• Project support: A dedicated account contact can help with product selection, specifications, and ordering questions.
• Custom specifications: Ask about available finishes, drop lengths, and wiring requirements for your project.
• Large orders: Discuss bulk purchasing, payment arrangements, and delivery planning with our team before placing an order.

Tell us about your space and the fixture you have in mind so we can review what is possible.

• Available options: Selected fixtures may be customized in size, finish, hanging length, and other available details.
• Scale and clearance: Share room dimensions, ceiling height, and desired fixture size or drop so we can review the proportions.
• Finish and suspension: Ask about available finishes, downrods, chains, and cables for the selected fixture.
• Your reference: Send a product link, inspiration photo, sketch, or design drawing for our team to review.
• Request details: Include dimensions, quantity, finish preferences, project timeline, and any special requirements in the request form.
• Quote and timing: Ask us to review the available specification, price, and estimated production and delivery timing for your design before placing an order.