Privacy Policy

At deniselamp.com, we take your privacy very seriously and are committed to safeguarding the trust you place in us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from deniselamp.com. Your use of the website constitutes an acceptance of our privacy policy.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as your credit/debit card number), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you about your orders and our services
• Screen our orders for potential risk or fraud
• Enhance your experience of our website and our products and services

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Five Core Privacy Principles

1. Secure Collection of Personal Information

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

All communications with our website, especially those involving sensitive personal data such as credit card numbers, are conducted on pages protected by Secure Socket Layer (SSL) encryption technology. This ensures that all information communicated between you and our website is secured.

2. We Do Not Sell Your Contact Information

We state unequivocally that we do not rent or sell your contact information or any other personal data to any third party. Your information is used exclusively for the purposes outlined in this policy.

3. Use of Personal Information for Advertising

We will not use your personal information or pictures for advertising purposes without your explicit consent. Your data is used to fulfill orders, enhance your experience on our website, and for internal analytics, not for external marketing without your permission.

4. Primary Purpose of Data Collection

The primary purpose of collecting your personal information is to fulfill the orders you place and to improve your user experience. This includes processing payments, arranging for shipping, communicating with you about your order, and screening for potential risk or fraud. The collection of users' personal information is not, in itself, our main purpose. We only collect what is necessary to provide our services effectively.

5. Compliance with Local Laws

We are committed to complying with all applicable laws and regulations in the jurisdictions where we operate, including the United States, United Kingdom, Canada, and Australia. This policy is designed to be general in nature and does not specify the laws of a single country, ensuring it aligns with the legal requirements of our diverse customer base. We may share your Personal Information to comply with these laws, respond to a lawful request for information (such as a subpoena or search warrant), or to otherwise protect our rights.

Sharing Your Personal Information

We only share your personal information with Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We will not share your personal information with any other third parties.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

You have the following rights regarding your personal data:

• The right to access the information we hold about you. If you wish to be informed what Personal Data we hold about you, please contact us.
• Request correction of your personal data. You have the right to have your information updated or corrected if that information is inaccurate or incomplete.
• Request erasure of your personal data. You have the right to ask us to delete any personal information we collect directly from you.

If you would like to exercise these rights, please contact us by email at support@deniselamp.com.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us via email support@deniselamp.com. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes made will be posted here.

Contact Us

We invite you to contact us if you have any questions or comments about our Privacy Policy:

• Email: support@deniselamp.com
• Phone: (657) 247-9027